List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Plan for 5S implementation | 1.1 | Facilitate agreement within the work group on prioritising and scheduling the application of 5S across target work areas. |
| 1.2 | Assist individuals to identify own and collective office work group functions in the target work areas in terms of internal and/or external customer requirements. |
| 1.3 | Assist individuals to identify how their own and collective office work group tasks contribute to the office functions. |
| 1.4 | Establish communication and reporting processes with work group. |
| 1.5 | Facilitate management support for 5S. |
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2 | Facilitate the set-up of 5S | 2.1 | Assist work group to determine what are necessary and unnecessary items in the work area. |
| 2.2 | Assist work group to determine optimum assigned location for all necessary items. |
| 2.3 | Liaise with relevant production and work health and safety (WHS) personnel to determine optimum locations. |
| 2.4 | Assist work group to determine the appropriate place for unnecessary items. |
| 2.5 | Assist work group to determine 5S schedule. |
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3 | Facilitate the implementation of 5S | 3.1 | Ensure procedures reflect 5S practices. |
| 3.2 | Assess skill base of work group in 5S and arrange for any required training. |
| 3.3 | Ensure that any damage and/or safety risks reported by the team are addressed through correct mechanisms. |
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4 | Monitor 5S | 4.1 | Check work area for 5S implementation as part of normal routine. |
| 4.2 | Identify non-conformances. |
| 4.3 | Negotiate solutions to non-conformances. |
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5 | Improve 5S | 5.1 | Work with work group to find areas for improvement. |
| 5.2 | Assist work group to develop improvement solutions. |
| 5.3 | Facilitate the availability of resources required for the improvement solution. |
| 5.4 | Facilitate the implementation of the improvement solution. |
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, in one (1) or more allocated areas, to:
identify the scope of the services and/or functions supplied by the office and the deliverables expected by customers
facilitate a systematic approach to identifying and reducing office waste (muda) in work areas
lead and motivate others in achieving 5S outcomes and make improvements to the 5S systems
set up systems for monitoring and improving 5S implementation in an office
manage non-conformances in implementation of 5S.
Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role independently, including:
principles and purpose of 5S
types of office waste (muda)
methods of identifying waste in the work area, such as:
waste walk
document tagging
tracking/log sheets
spaghetti diagrams
monitoring and data gathering systems used by organisation, such as:
customer relationship management (CRM) database
accounting packages
business intelligence
other office process-related database programs and proprietary systems
methods of identifying and evaluating options
work health and safety (WHS) requirements relevant to the target work areas
principles of efficient workplace organisation.
The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.
The collection of performance evidence:
should occur over a range of situations which include typical disruptions to normal, smooth operation of the workplace
will typically include a supervisor/third-party report focussing on consistent performance and problem recognition and solving. A supervisor/third-party report must be prepared by someone who has a direct, relevant, current relationship with the person being assessed and who is in a position to form a judgement on workplace performance relevant to the unit of competency
must include the implementation of 5S procedures in an office setting where 5S has not previously been undertaken, or, demonstration of improving 5S application in an office that has already undergone prior 5S procedures
will typically include the use of appropriate tools, equipment and safety gear requiring demonstration of preparation, operation, completion and responding to problems.
Assessment should occur in operational workplace situations. Knowledge evidence may be collected concurrently with performance evidence (provided a record is kept) or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
Foundation skills are integral to competent performance of the unit and should not be assessed separately.
Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.
The assessor must demonstrate both technical competency and currency.
Technical competence can be demonstrated through:
relevant VET or other qualification/Statement of Attainment AND/OR
relevant workplace experience
Currency can be demonstrated through:
performing the competency being assessed as part of current employment OR
having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.